4999bat Terms and Conditions

1. Introduction

These Terms and Conditions ("Terms") govern the relationship between 4999bat ("we", "us", "the platform") and any individual ("you", "the player") who registers an account or uses any service provided through the 4999bat website or mobile application. 4999bat is an online casino and sports betting platform operated under a valid gaming licence, offering services to eligible players in Bangladesh and other permitted jurisdictions.

By accessing the 4999bat platform, creating an account, making a deposit, or placing a bet, you confirm that you have read these Terms in full and that you agree to be bound by them. These Terms apply alongside any additional rules, policies, or guidelines published on the 4999bat platform, including the Privacy Policy and Responsible Gaming Policy.

If you have any questions about these Terms before registering, please contact the 4999bat support team via live chat before proceeding. We are available 24/7 and happy to clarify anything that is unclear.

2. Eligibility

To register and use the 4999bat platform, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be a natural person — corporate entities may not register as players.
• You must not be a resident of any jurisdiction where online gambling is prohibited by law.
• You must not be a current employee, contractor, or immediate family member of a 4999bat employee.
• You must not have been previously excluded or banned from the 4999bat platform.
• You must be acting on your own behalf and not as an agent for any third party.

4999bat reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory documentation, your account may be suspended and any pending withdrawals held until verification is complete. Providing false information during registration is a serious breach of these Terms and will result in permanent account closure.

3. Account Registration

Each player is permitted to hold only one account on 4999bat. If you already have an account and attempt to register a second one — for any reason — both accounts may be suspended and any balances forfeited. If you have forgotten your login details, please use the account recovery option or contact support rather than creating a new account.

When registering, you must provide accurate and complete information including your full name, date of birth, phone number, and preferred payment method. This information must match the details on your payment accounts (bKash, Nagad, Rocket, or other supported methods). Mismatches between your 4999bat account details and your payment account details may delay or prevent withdrawals.

You are responsible for keeping your login credentials secure. Do not share your password with anyone. 4999bat will never ask for your password via chat, email, or any other channel. If you suspect your account has been accessed without your permission, contact support immediately and change your password.

4999bat reserves the right to close or suspend any account at its discretion, including accounts that have been inactive for an extended period, accounts that show signs of fraudulent activity, or accounts that have violated any part of these Terms.

4. Deposits and Withdrawals

4999bat supports deposits and withdrawals via bKash, Nagad, Rocket, and other payment methods listed on the platform at the time of your transaction. Minimum and maximum deposit and withdrawal amounts are displayed within your account dashboard and may vary by payment method.

All deposits are processed instantly. Withdrawals are typically processed within five minutes of submission, though processing times may occasionally be longer during periods of high demand or when additional verification is required. 4999bat does not charge fees on standard withdrawals, though your payment provider may apply their own charges.

• All deposits and withdrawals must be made using payment methods registered in your own name.
• Third-party deposits — where the payment account belongs to someone other than the registered player — are not permitted .
• 4999bat reserves the right to request supporting documentation before processing any withdrawal.
• Withdrawals will only be sent to the same payment method used for the most recent deposit, where possible.
• If a deposit is made in error, contact support immediately — once funds have been used for betting, they cannot be reversed.

4999bat does not accept cash deposits or payments via bank transfer unless explicitly stated as an available option within your account. Any funds received through unsupported channels will be returned minus any applicable processing fees.

5. Bonuses and Promotions

4999bat offers a range of bonuses and promotions to both new and existing players. These include welcome bonuses, reload bonuses, cashback offers, and seasonal promotions. Each promotion has its own specific terms, including wagering requirements, eligible games, minimum deposit amounts, and expiry dates. These specific terms are published alongside each promotion and form part of these overall Terms.

General bonus rules that apply across all 4999bat promotions:

• Bonus funds must meet the stated wagering requirement before any withdrawal can be made.
• Each promotion is available once per player, per household, and per payment method unless stated otherwise.
• Bonus funds cannot be transferred between accounts or converted to cash without meeting wagering requirements.
• 4999bat reserves the right to withdraw any bonus offer at any time without prior notice.
• If a player withdraws real money funds while a bonus is active, the bonus and any associated winnings may be forfeited.
• Attempting to exploit bonuses through multiple accounts, coordinated betting, or any other method constitutes bonus abuse and will result in account suspension.

If you are unsure whether a particular betting strategy qualifies as bonus abuse, contact 4999bat support before proceeding. We would rather clarify upfront than have to take action after the fact.

6. Gameplay Rules

All games available on 4999bat use certified random number generators (RNG) that have been independently tested and verified for fairness. The return-to-player (RTP) percentage for each game is published within the game information panel. 4999bat does not manipulate game outcomes in any way.

Players are expected to use the platform in good faith. The following actions are strictly prohibited on 4999bat:

• Using automated software, bots, or scripts to place bets or interact with the platform.
• Exploiting software bugs or glitches to gain an unfair advantage — any winnings generated this way will be voided.
• Colluding with other players to manipulate game outcomes.
• Placing bets on behalf of another person without their knowledge.
• Using the platform for any purpose other than personal entertainment.

In the event of a technical failure during a game round, 4999bat will attempt to resolve the issue and restore the game to its last valid state. If this is not possible, the affected bet may be voided and the stake returned to your account. 4999bat's decision in such matters is final.

Game results displayed on the 4999bat platform are final once confirmed. If you believe a result is incorrect, contact support within 24 hours of the game round completing. Disputes raised after this window may not be investigated.

7. Responsible Gaming

4999bat is committed to promoting responsible gaming. We provide tools that allow players to manage their gaming activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options. These tools are available within your account settings and can be activated at any time.

If you choose to self-exclude from 4999bat, your account will be suspended for the duration you select. During this period, you will not be able to log in, deposit, or place bets. Self-exclusion requests are processed promptly and cannot be reversed before the selected period ends.

4999bat encourages all players to set personal limits and to treat gaming as a form of entertainment rather than a source of income. If you feel that your gaming habits are becoming problematic, please visit our Responsible Gaming page for guidance and support resources.

8. Privacy and Data

4999bat collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms. By registering on 4999bat, you consent to the collection and use of your personal data as described in that policy.

Your personal data is used to verify your identity, process payments, provide customer support, and comply with legal obligations. 4999bat does not sell your personal data to third parties. Data is shared only with payment processors, identity verification services, and regulatory bodies where required by law.

All data transmitted between your device and the 4999bat platform is encrypted using industry-standard SSL technology. Your financial information is never stored in plain text on our servers.

9. Account Suspension and Closure

4999bat reserves the right to suspend or permanently close any account at its discretion. Reasons for suspension or closure include but are not limited to:

• Breach of any part of these Terms and Conditions.
• Providing false or misleading information during registration or verification.
• Suspected fraudulent activity, money laundering, or use of stolen payment methods.
• Creating multiple accounts.
• Bonus abuse or exploitation of platform vulnerabilities.
• Failure to provide requested verification documents within a reasonable timeframe.

If your account is suspended pending investigation, you will be notified via the contact details on your account. Legitimate funds held in a suspended account will be returned following the completion of any investigation, provided no breach of these Terms is confirmed. If a breach is confirmed, 4999bat reserves the right to forfeit any balance in the account.

You may also choose to close your own account at any time by contacting 4999bat support. Any real money balance at the time of closure will be returned to your registered payment method, provided all verification requirements have been met.

10. Limitation of Liability

4999bat provides its platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access. Scheduled maintenance, technical issues, or circumstances beyond our control may occasionally affect platform availability.

To the maximum extent permitted by applicable law, 4999bat shall not be liable for:

• Any loss of winnings resulting from technical failures or platform downtime.
• Any indirect, incidental, or consequential losses arising from your use of the platform.
• Losses resulting from your failure to keep your account credentials secure.
• Any decisions made based on information published on the 4999bat platform.

Nothing in these Terms limits 4999bat's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable law.

11. Changes to These Terms

4999bat may update these Terms and Conditions at any time. When changes are made, the revised Terms will be published on this page with an updated effective date. For significant changes, 4999bat may also notify registered players via email or in-platform notification.

Your continued use of the 4999bat platform after any update to these Terms constitutes your acceptance of the revised Terms. If you do not agree with any changes, you should stop using the platform and contact support to close your account.

We recommend bookmarking this page and reviewing it periodically, particularly before making a deposit or claiming a new promotion.

12. Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point before registering, please reach out to the 4999bat support team. We are available 24 hours a day, 7 days a week.

• Live Chat: Available directly within the 4999bat platform after login.
• Email: [email protected]

For issues related to responsible gaming, please visit our dedicated Responsible Gaming page. For questions about how we handle your personal data, please refer to our Privacy Policy.